Getting Started
Go to www.promostream.tv and sign in using your login credentials.
Create an Ingest Order
- Click Ingest in the navigation menu.
- Fill in the required fields.
- Click Ingest New Video.
- Log in to your FTP client.
- Upload the video file using the ISRC as the file name.
- Notify the Promostream team that the upload is complete.
- The file will go through quality checks. If it passes, it will be ingested into the system
Note: If you assigned a plugger during the ingest process, they will be notified automatically once the file is ingested. In this case, you do not need to follow the setup steps below.
Setting Up a Video
- Click Manage Videos.
- Find the video under Videos Requiring Set Up.
- Click Set Up Video.
- Complete all required fields in Steps 1 through 4.
-
Click Save Changes.
Editing an Existing Video
- Click Manage Videos.
- Scroll down to the Videos Live on System table.
- Click Edit Video next to the relevant video.
- Make any necessary changes.
-
Click Save Changes.
Order Notifications
When a broadcaster places an order for a video, you will receive a notification indicating one of the following:
- You need to approve the delivery, or
-
The destination is pre-approved and delivery is already in progress.
Any questions?
Reach our Promostream Team at traffic@promostream.tv or +44 (0) 207 539 8547