Before you begin placing your order, familiarise yourself with the relevant broadcast requirements. Here you will find information about IDs and codes that are unique to the market you're delivering to, as well as the available accessibility options.
From the overview page, you can start the process of a new order by clicking the New Order button in the top right hand corner of the page:
About this order
At the first stage you will be asked for some basic information about your order:
- The delivery market
- Who is supplying the media - check the box if you are the uploader or if you're selecting copy from Library/Projects. See How to set a default uploader if you want this field to be prepopulated for every order.
- You may also have the following options:
- Order on behalf of - for example, if you're ordering on behalf of a specific brand
- Billing Agency - if the invoice should be issued to another company
Click Continue to advance to the next stage.
Clocks in this order
If you've chosen to upload media yourself, you have the option to do that at this stage by clicking Upload Now and using your computer's regular file picker.
If you're uploading a file which hasn't gone through QC yet, you will see the AutoSubmit checkbox. By ticking this you can automatically submit the file once it's passed AQC.
If the media exists on the platform already (Library, Projects or Media Manager modules), you can either type in the unique ID, and the system will find the file for you, or you can use the Search Media button.
Through the Search Media option, you can manually find files stored in your Library or Projects as well as any submitted files uploaded via Media Manager.
Alternatively if you begin to type the unique ID into the clock number field (or equivalent) the system will begin to search for any files that match and give the option to view then attach the file to the order.
Auto Generated IDs
In some markets, you will be able to automatically generate an ID by clicking the Auto button after entering key metadata.
If you request an auto clock number before filling in the information required, you will see an error message that tells you what fields need to be filled in:
Continue to add all of the relevant metadata for that asset. Any mandatory fields will be clearly marked with an asterisk(*)
Add Destinations
By clicking Add destinations you can see a list of the available destinations.
From here you can select the destinations and the relative urgency. You can search for a specific destination at the top. Click Save once you've selected the destinations.
Click save bookmark to save a set of destinations as a favourite set for ease of use in the future.
Alternatively, if you don't need to deliver anywhere at the stage, you can choose QC & Ingest Only.
Duplicate and add new clocks
At any stage you have the option to duplicate the clock you're working on. This will copy all of the metadata and destinations you've added so far. This can be done either by clicking the button at the bottom of the clock details page or through the three-dot menu in the stage tracker. If you don't want to copy any of the information you've added, simply click Add a clock.
When you're ready to proceed, click Proceed at the bottom of the page.
Order Summary
Review order
If you are set up to be able to view pricing you will see this summarised.
You can also download a summary of the destination details here, as either a .pdf or a .csv file.
Then when ready, click Continue.
Confirm order
Before placing your order, you have the option to add an purchase order number (PO) and internal Job number.
Finally click Place my order to submit it for processing.
Need any further help?
Please reach out to your local Delivery Team.