Are you based in Australia or New Zealand?
Please contact XR Broadcast Client Service Team (VIP Care Team):
Email: helptv@extremereach.com
Phone: AU -1300 423 787 (Press 1 for VIP Care Team) NZ - 09 281 3664
Operational Hours:
AU: 8:30am - 8pm (AEST) Monday to Friday
NZ: 8:30am - 8pm (NZT) Monday to Friday
For All Operational Hours during Christmas and New Year please refer to this link.
Metro
Select 'Seven Network Metro & Regional HD (NPC)' for these stations:
| 7Flix Gold Coast | 7Bravo Perth | 7Flix Townsville | Gippsland |
| 7Flix Mackay | 7Bravo Regional | 7mate | Gold Coast |
| 7Flix Melbourne | 7Bravo Rockhampton | 7mate HD Regional | Golden West Bunbury WA |
| 7Flix Rockhampton | 7Bravo Sunshine Coast | 7two | Lismore |
| 7Flix Sydney | 7Bravo Sydney | 7TWO Regional | Mildura |
| 7Flix Toowoomba | 7Bravo Toowoomba | Albury/Wodonga | Newcastle |
| 7Flix Wide Bay | 7Bravo Townsville | AMB (Nth NSW) | Orange/Dubbo |
| 7Bravo Adelaide | 7Bravo Wide Bay | AMC (Sth NSW) | Port Macquarie/Taree |
| 7Bravo Brisbane | 7Flix Adelaide | AMD (VIC) | Shepparton |
| 7Bravo Cairns | 7Flix Brisbane | Ballarat | South Coast |
| 7Bravo Gold Coast | 7Flix Cairns | Bendigo | Tamworth |
| 7Bravo Mackay | 7Flix Perth | Canberra | Wagga Wagga |
| 7Bravo Melbourne | 7Flix Sunshine Coast | Coffs Harbour | Wollongong |
Select 'Nine NPC HD (Preferred)' for these stations:
| 9Go! | STW Nine Perth | QTQ Nine Brisbane | NTD 8 Darwin |
| 9Life Brisbane | 9Life Adelaide | 9Gem | TCN Nine Sydney |
| 9Life Perth | 9Life Melbourne | 9Life Darwin | |
| NWS Nine Adelaide | GTV Nine Melbourne | 9Life Sydney |
Select 'Paramount ANZ (TEN)' for these stations:
| 10 Bold | 10 Peach | Nickelodeon (10) | Ten (10) |
Select 'SBS National HD' for these stations:
| SBS HD | National Indigenous TV (NITV) | Viceland | WORLD MOVIES | SBS Food Network |
Select 'ABC HD' for these stations:
| ABC Australia Plus | ABC TV | ABC ME |
| ABC NEWS | ABC KIDS | IVIEW |
Regional
Select 'NBN TV HD (Preferred)' for these stations:
| Central Coast | GEM HD Northern NSW | GO! Northern NSW | Newcastle |
| Coffs Harbour | Gold Coast | Lismore | Tamworth |
Select 'WIN TV HD' for these stations:
| Albury | Hobart | Riverland | Townsville |
| Ballarat | Launceston | Rockhampton | Wagga Wagga |
| Bendigo | Lismore | Shepparton | WDT - WA regional |
| Cairns | Mackay | Sushine Coast | Western Aust. Regional WDT |
| Canberra | Maryborough | Tamworth / Armidale | WIN Ballarat |
| Coffs Harbour | Newcastle Hunter | Taree / Port Macquarie | WIN Rockhampton |
| Gippsland | Nine/Gem/Go! | TEN Digital Mildura | WIN SA Mt Gambier |
| Gold Coast | Nine/Gem/Go! MDT - Mildura | Ten West | WIN WA |
| Griffith / Loxton / Mt.Gambier (SA / VIC) | Orange / Dubbo | Toowoomba |
Also located under the 'All Regional' are these stations:
| Imparja TV HD | 10 Northern NSW HD | Gecko TV HD |
| WIN TV HD | Sky News Regional HD | Southern Cross TV HD (Preferred) |
Pay TV / Community
Select 'First Nations Broadcasting' for these stations:
| Business TV Channel 43 | Darwin TV Channel 41 |
| FiRST NATiONS Tourism TV Channel 42 | FiRST NATiONS TV Channel 4 |
Select 'Foxtel Media TV Channels (MCN)' for these stations:
| BBC Earth | Fox SP MOR | Lifestyle Movie Network (LMN) | Pop Up Hits |
| BBC First | Fox SP503 | Movies 4K | Real Life |
| Boomerang | Fox SP505 | Movies Action | Sci Fi |
| Boxsets | Fox SP506 | Movies Comedy | Sky Extra |
| Cartoon | Fox SPNEWS | Movies Drama | Sky Racing |
| Crime | Fox Venues Cricket | Movies Family | Sky Thoroughbred |
| Docos | Fox Venues Footy | Movies Greats | Sky UK |
| Dreamworks | Fox Venues League | Movies Hits | Sleuth |
| Fox Cricket | Foxtel One | Movies Preimier | WWE |
| Fox League | Investigation Discovery | Movies Romance | |
| Fox News | Lifestyle Home | Movies Thrills |
Select 'IPS (Innovations Park Studios)' for these stations:
| TVSN (TV Shopping Network) | Fashion TV | Aurora | Expo Channel |
Also located under 'Pay TV / Community' are these stations:
| Bloomberg TV HD (Preferred) | Channel 31 (Melbourne) | Goolarri TV | Racing.com Ch78 HD |
| C44 Adelaide (Channel 31) | ESPN Pac Rim AU HD | Indigenous Community TV (ICTV) | Sky Racing Direct HD |
| CNBC Asia | GOOD. (ACC TV) | Optus Sports HD | Turner International HD |
Cinema
Select 'Val Morgan Cinema Network' for the following Cinema destinations:
| Event Cinemas | Hoyts | Village Cinemas | Reading Cinemas |
| Palace Cinemas | Dendy Cinemas |
ONLINE / BVOD
| 10 Play | SBS OnDemand | Publicis Play | Collaboro (Vision Vault) HD |
| 7Plus (File is not delivered to broadcaster - Transcoded file is emailed to order placer) | |||
| 9Now (File is not delivered to broadcaster - Transcoded file is emailed to order placer) | |||
| Binge | Kayo | Netflix Australia | TUBI |
| Twitch | Viacom CBS (Online) HD | ||
| Social Media Transcodes (16:9 for YouTube/Facebook/Instagram/LinkedIn/Twitter/Vimeo/TikTok) | |||
Select 'Foxtel Media Online' for these stations:
| Foxtel VOD | Foxtel Addressable Go | Foxtel Go | Foxtel Now |
Select 'GroupM Nexus – Advanced TV' only if you have booked with GroupM for these destinations:
| 10Play | 7Plus | 9Now | Amazon |
| Foxtel | Kayo | Netflix | SBS OnDemand |
Out of Home
| Fare Media HD | JCDecaux (XTrack TV) HD | Pump TV HD | Tonic Health Media HD |
| Vicinity Centres HD |
Entertainment Venues
Select 'MKTG HD' for these Entertainment Venues:
| Etihad Stadium | MCG | Adelaide Oval | Bellerive |
| Gabba | SCG | WACA |
Fiji & Pacific Islands
Select 'Fiji TV' for these stations:
| FIJI One | FIJI Two |
Also available:
| Television Tonga |